Giving people a voice to influence positive change in health and social care

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Kernow Maternity & Neonatal Voices Partnership

Project case study

Shaping and supporting MNVPs nationally

The SMNVP team and service users visiting Yeovil District Hospital

In 2023, following the publication of the NHS England delivery plan, neonatal care was formally added to the MVP remit. KMVP became KMNVP and the team worked to include and embed neonatal care into our work locally.

We worked with the Cornwall Integrated Care Board, NHS England and representatives from around the country to develop new national MNVP guidance (published November 2023). This will give systems a framework of principles to support them to effectively commission and set up an MNVP.

KMNVP continues to lead the way nationally for MNVP development and we are supporting other systems as they work towards embedding service user voice in their work.

The main principles of the new guidance include:

  • Engagement and listening to families: This includes things such as community engagement, surveys and 15 steps visits, and involves collecting, analysing and reporting the findings and intelligence gathered.
  • Strategic influence and decision making: This includes involvement in quality surveillance, governance and service development. The guidance requires the MNVP to have strategic leadership that is enabled to work alongside the senior leadership team at provider level.
  • Infrastructure: This includes things like administrative support, project management and the infrastructure needed to run a successful programme of work. In Cornwall this is provided through a commissioning arrangement with external organisation such as Healthwatch.

Find out more:

Read the MNVP guidance on the NHS England website

Somerset MVP Logo

“Kernow MNVP are a key player within our system, capturing the voices of local people and ensuring they influence how services are delivered. Their success is recognised at a national level, as seen in the recent all party parliamentary review on birth trauma, which included learning from good practice and experience from our maternity and neonatal services in the Royal Cornwall Hospital Trust and in the recently published national guidance for MNVP.”

Susan Bracefield

Senior Responsible Officer, Cornwall and Isles of Scilly LMNS and ICB

Get in touch

If you have questions or feedback about any aspect of our work or maternity services in Cornwall and the Isles of Scilly, please get in touch:
info@kernowmnvp.co.uk

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