Giving people a voice to influence positive change in health and social care

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Kernow Maternity & Neonatal Voices Partnership

Project case study

Quality surveillance and governance

The SMNVP team and service users visiting Yeovil District Hospital
[Pictured: Donna Ockenden visit, March 2024]

We continue to develop and embed our involvement in quality surveillance and governance across the Royal Cornwall Hospitals NHS Trust (RCHT).

We are involved in several monthly forums where we share insight and intelligence gathered through our engagement work, provide critical friendship and challenge through a service user lens, and support the system to develop and ensure a transparent safety culture. We also support the governance processes at system level through our involvement in the LMNS board, which receives a monthly maternity and neonatal safety report from RCHT, enabling escalation of any safety concerns or support needs through the system, up to regional level if required.

Regular monthly oversight and governance meetings attended by KMNVP:

  • LMNS Board
  • LMNS Transformation Steering Group
  • Maternity and obstetric business and governance
  • Maternity audit review meeting
  • Maternity Forum
  • Maternity guidelines
  • Maternity improvement plan review
  • Neonatal audit and guidelines
  • Neonatal business and governance
  • Ockenden actions compliance review
  • Patient Experience Group
  • Perinatal mortality review meeting
  • Perinatal patient safety
  • PULSE (senior midwifery leadership group)
  • RCHT Infant Feeding Steering Group
  • Safety Champions
  • Staff and patient feedback triangulation meeting

By embedding the service user voice within the quality surveillance pathway locally, KMNVP ensures the feedback from families is truly influential in making changes to improve care.

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“Nationally maternity and neonatal services have continued to receive a high level of scrutiny through a series of national reports and publicity. A key theme from these reports puts listening to and working with women and families at the heart of improvements that need to be made. NHS Cornwall and Isles of Scilly Integrated Care Board highly values the role of KMNVP in making this a great strength in Cornwall.”

Susan Bracefield

Chief Nursing Officer, NHS Cornwall and Isles of Scilly ICB

Get in touch

If you have questions or feedback about any aspect of our work or maternity services in Cornwall and the Isles of Scilly, please get in touch:
info@kernowmnvp.co.uk