Somerset Maternity & Neonatal Voices Partnership
Project case study
Improving support for Black, Asian and minority ethnic families in Somerset
In June 2020, NHS England asked local maternity systems to improve communications and provide better support for our Black, Asian and minority ethnic families.
The Local Maternity and Neonatal System (LMNS) were asked to coproduce and implement an operational policy with their MVP and to reach out to Black, Asian and minority ethnic families with tailored coproduced communications. You can read the full report here: Communications toolkit for local maternity teams to improve communications with Black, Asian and minority ethnic women.
SMNVP coproduced the operational policy and created leaflets with the LMNS. It was important that that the information was friendly, easy to read and had specific information about care and where to go for help. The leaflets were translated into 20 different languages and given to all Black, Asian and other ethnic minority women being looked after in Somerset and shared widely within our networks.
Find out more:
Somerset Maternity Voices Partnership Impact Report (2020-2021)
“I have been in several meetings where there is MNVP representation…Having user voice representation and MNVP can at times offer insight into how we are doing as a system, and what may be required so that the system is well functioning for service users.”
Get in touch
If you have questions or feedback about any aspect of our work or maternity services in Somerset, please get in touch:
somersetMVP@evolvingcommunities.co.uk