Work for us

We are expanding our volunteer Board of Directors to support business strategy, growth and good governance, and to ensure we achieve quality and impact in all we do.

We are aiming to build on our success in health and social care and consultancy by developing our business into other areas where the voice of the public translates, for example, in care, housing or education.

Key responsibilities include:

• Constructively challenging and helping to develop business proposals and strategy.
• Overseeing the performance of management in meeting agreed goals and objectives and monitoring the reporting of performance.
• Ensuring the integrity of financial information and that financial controls and systems of risk management are robust and defensible.

Our current Board is looking for people to complement their individual and collective skill set and who are interested in and supportive of public engagement and advocacy.

We are particularly keen to recruit new Board members with experience in:

• Business strategy, development, sales and commercial
• Tendering/procurement (working with government, other statutory funders, or private providers delivering public/social services)
• Legal and financial oversight
• IT and digital development.

Candidates will also demonstrate a range of knowledge and skills, such as:

• Strategic thinking and planning. Able to analyse complex information including statistical data, draw logical conclusions. and contribute to rational decision-making.
• Entrepreneurial mindset.
• Strong communications and interpersonal skills. Able to liaise effectively with a wide a range of stakeholders and audiences.
• An interest and understanding in health, social care and wellbeing issues, policymaking and delivery, and how these may affect people.

This is a voluntary role with a term of three years, and the option to serve further three year terms if invited to do so by the Chair.

You will be required to attend six Board meetings a year (there is an option to join in person or virtually), and other ad hoc meetings such as training and away days.

Overall, the role requires a time commitment equivalent to approximately two days a month.

This is a volunteer role, though remuneration for expenses can be claimed.

Healthwatch Wolverhampton is the city’s independent health and social care champion. We believe that health and social care providers can best improve services by listening to people’s experiences, and we believe that everyone needs to be included in the conversation.

We need someone to listen to public feedback, take enquiries and signpost people. You will also look after our data management system and produce reports, use our social media accounts to help raise awareness of our work as well as help coordinate meetings and events.

You will be someone who has experience of dealing professionally with people on the telephone and be a confident administrator with knowledge of all Microsoft packages and database systems. With event planning skills and social media experience.

Not sure you meet all qualifications? Let us decide! Research shows that people from under-represented groups tend to not apply for jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.