Case study: User advisory groups Embedding user involvement and consultation in the service development process Evolving Communities worked with Dorothy House Hospice Care to create and run a user advisory group. The group aimed to offer an opportunity for service...
Case study: User advisory groups Complaints Liaison Group (PALS) for healthcare professionals Evolving Communities set up and facilitated a PALS complaints liaison group in the South West which provided a non-judgemental space for managers to discuss issues and...
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