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Healthwatch Dorset

Project case study

Improving access to NHS Dentistry in Dorset

Dentist patient

Dorset residents have been concerned for some time about the lack of NHS dental care in the county.

Healthwatch Dorset investigated why local residents were struggling to access the care they needed. They contacted all 95 dental practices listed on the NHS England website to carry out a survey about dental provision in the county.

In their March 2023 report, Healthwatch Dorset highlighted that no NHS dentists in Dorset were taking new adult patients and many dentists were only accepting patients who could pay privately. The report also highlights how the lack of access to routine and urgent dental care impacts people’s health and wellbeing.

Healthwatch Dorset shared their findings with NHS Dorset to inform their plans for improving access to NHS dentistry and oral health in the county​.

Read the reports

Related link

Recovery of NHS dental care too slow to help thousands left in pain (Healthwatch England | December 2021)

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“NHS Dorset will be working closely with the existing dental regional team and dental clinical networks who have developed the South West Dental Reform Programme… We are grateful to Healthwatch Dorset for shining a light on these important issues and in a way that brings home the real impact on people’s lives. It is a vital report that demands our attention and we will use it alongside our new responsibilities to start the journey of improvements that we urgently need to see​.”

David Freeman

Chief Commissioning Officer, NHS Dorset Integrated Care Board

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