Our approach
At Evolving Communities, we believe that truly effective services begin with genuine listening.
Everything we do is rooted in values of equity, inclusion and accountability. We’re not inspectors, and we’re not here to tick boxes. Instead, we offer an empathetic, human-centred alternative – helping organisations listen deeply, act effectively, and build reputations based on trust and quality. Whether we’re running focus groups, collecting survey data, or supporting co-production, our aim is always the same: to make sure every voice is heard, especially those who are too often left out. We provide the tools for change – independently, professionally, and with compassion.
Core values
Our core values guide everything we do
Equity and inclusion:
Ensuring all voices are heard, especially those from vulnerable or underrepresented groups.
Accessibility:
Adapting our methods to meet people where they are.
Independence:
Providing honest, unbiased insight that can be trusted.
Accountability:
Supporting transparency and helping clients evidence that they are truly listening.
Empathy and humanity:
Treating every participant and client with dignity and respect.
Professionalism:
Delivering high-quality work with integrity and care.
Enabling change:
Giving our clients the tools to improve services and customer experiences.
Honesty:
Even when it means delivering difficult truths in the interest of improvement.
Consultancy and project approach
Project brief
Clarify the aims, objectives and context of the project.
Project proposal
Undertake initial research. Outline proposed approach (methods, team, timescale, costs and reasoning) and confirm next steps.
Collaboration and co-production
Develop our project plan with clients, partners and stakeholders, to ensure impactful and sustainable outcomes and solutions.
Project delivery
Use a variety of engagement techniques and communications channels to promote the project, and reach and gather stakeholder opinions and experiences. Report on findings, present data, key issues and recommendations aligned to the project aim and objectives. Review and analyse other documents and data to contextualise and expand on our findings if required.
Project evaluation and next steps
Discuss findings, recommendations and next steps. Develop a follow-up work plan if required. Monitor implementation and impact of project findings and recommendations.
Costs
Our size, structure and approach mean that we can offer our high-quality specialist services at a competitive price. Contact us to discuss your needs and get a quote.
Find out how we can help you
Do you need expert help with community engagement, service evaluation or co-production? Are you looking for support to manage a service or project that uses stakeholder engagement to improve health and social care? Get in touch with our team.