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Evaluating people’s experiences of being transferred from hospital to be cared for at home or in the community

Evaluating people’s experiences of being transferred from hospital to be cared for at home or in the community

by Evolving Communities | Apr 17, 2023 | Healthwatch Somerset, Local Healthwatch

In the report, Healthwatch Somerset makes several recommendations to improve people’s experience and the quality of care, mainly around the need for better communication, preparation, and support. They have shared the report with Somerset NHS and other organisations...
Making it easier for people to get healthcare and support via GP websites

Making it easier for people to get healthcare and support via GP websites

by Evolving Communities | Oct 27, 2022 | Healthwatch Somerset, Local Healthwatch

The NHS is committed to developing the use of digital technology to deliver care, to help more people get the care they need and to help manage patient demand for services. To achieve this goal, digital services need to be good quality and easy to use, and they need...
Share your views to help shape NHS Same Day Urgent Care services in Somerset

Share your views to help shape NHS Same Day Urgent Care services in Somerset

by Evolving Communities | Oct 17, 2022 | Healthwatch Somerset, Local Healthwatch

Same Day Urgent Care services treat people with urgent problems that have been caused by an accident or illness. Urgent care might be provided, for example, by your GP, minor injuries unit, NHS 111, pharmacy, dentists, or opticians. Healthwatch Somerset is working in...
Healthwatch Somerset’s Annual Report shows how public feedback has improved health and care

Healthwatch Somerset’s Annual Report shows how public feedback has improved health and care

by Evolving Communities | Jun 30, 2022 | Healthwatch Somerset, Local Healthwatch

In its latest Annual Report, Championing what matters to you, Healthwatch Somerset highlights how it worked throughout the year to understand people’s health and care needs, and to use public feedback to help NHS and social care services improve care in Somerset. The...
Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset

Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset

by Evolving Communities | Mar 2, 2022 | Healthwatch Somerset, Local Healthwatch

In a new report published today, independent local health and care champion Healthwatch, presents findings from its autumn 2021 survey on people’s experiences of using the 111 service in Devon, Plymouth, Torbay, and Somerset. (See key findings below.) The report also...
Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset

Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset

by Evolving Communities | Nov 29, 2021 | Healthwatch Somerset, Local Healthwatch

Earlier in the year, Somerset’s NHS leaders asked Healthwatch Somerset to help them understand how people are being affected by waiting for surgery to inform their ongoing work to improve support for patients. Healthwatch Somerset ran an online public survey from July...
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