Helping local people shape the way that health and social care services are run in their communities.
We run independent Healthwatch services on behalf of local authorities in Dorset, Gloucestershire and Somerset, helping local people shape the way services are run in their communities.
Our expertise and approach, with local teams supported by our specialist consultancy and central services, enables us to deliver excellent work that meets all statutory requirements, cost effectively and with impact.
Engaging and supporting communities
Our dedicated local teams of staff and volunteers find out what matters most to local people about health and social care services in their area. We share this insight with those responsible for commissioning and providing health and social care, to help them make informed decisions to develop and improve local services. People can also contact local Healthwatch to find the information they need about health and care services in their area.
Improving services locally and nationally
Healthwatch organisations were set up in every local authority area in England following the Health and Social Care Act of 2012, which puts people at the centre of their health and social care. Each of our Healthwatch services is a key part of the local community, working in partnership with other local health and social care organisations, including the local authority, the NHS, hospitals, and voluntary organisations. They also share local feedback about services with Healthwatch England, the national body supporting local Healthwatch across the country, to help improve the quality of services nationally.