There is a local Healthwatch in every area of England. They are independent organisations who listen to the views of the public and share them with those with the power to make local services better.
Local Healthwatch services exist to ensure that people are at the heart of care. Dedicated teams of staff and volunteers listen to what people like about local health services, and what could be improved. These views are then shared with the decision-making organisations, so together a real difference can be made. People can also contact their local Healthwatch to find the information they need about health and care services in their area.
Local Healthwatch organisations also share the feedback they receive about services with Healthwatch England, a national body supporting the local Healthwatch across the country, to help improve the quality of services across the country. You can find out more about local Healthwatch by visiting Healthwatch England
We are working hard to establish new arrangements for Healthwatch Somerset so we have a strong basis for the next 5+ years. By the summer we plan to have carried out a volunteer recruitment campaign, supported our volunteers to deliver local community engagement, recruited for all available staff roles, set the priorities for the work plan and increased our communications so that more people know what Healthwatch is and are encouraged to talk to us. We will also be working with commissioners to improve the quality of information on the Healthwatch Somerset website.
Evolving Communities: Shaping local health and care services for the better.
Established community relationships, gained through our public engagement expertise.