We work with local authorities, NHS commissioners, health and social care service providers, stakeholders, and product developers, nationally, regionally, and locally.

We work with local authorities, NHS commissioners and Trusts, health and social care service providers, and product developers.  We engage with patients, the public, those who deliver health and social care, and a wide range of other stakeholders and partners – their input and support is vital to help improve all aspects of health and social care​.

“Evolving Communities involved residents in exploring local views on the barriers and enablers to eating well in Podsmead.  The aim of this work was to gather insights to inform community-led action to enable families to access and eat a healthy diet.  We were really impressed with the robust and inclusive approach to this research and with the quality and accessibility of the final report.”

Lead Commissioner (Health Improvement) at Gloucestershire County Council

“Working together with Healthwatch Somerset has helped us to hear more of the patient and public voice in our work.  From supporting individual voices to have their say on specific issues, to feedback and views sought as part of planned research and investigation on agreed topics, to helping spread the word about our consultation and engagement activities for Fit for My Future and supporting us at public listening events.  We very much value our partnership with Healthwatch Somerset who are the independent voice of the public and patients in Somerset.”

Head of Communications & Engagement at NHS Somerset CCG

“It was a pleasure working with the team at Evolving Communities and I thought the results captured, and the conclusions formed, accurately reflected the anecdotal data we gathered through the course of our work.  It’s reassuring to know that the research results were consistent and to now have an evidence base to back up the theory.  The project was turned around so quickly and I think we produced a very robust piece of work, given the time constraints.”

Managing Director at Beacon Continuing Healthcare

“The team has done a great job reaching out to our communities… to find out what people think about health and staying well in Dorset.  We would like to thank Healthwatch Dorset and everyone who took part, because it’s vital we hear what’s important to local people, where they think we need to do better and where they think we should focus our efforts for the future.”

Leader for Dorset Integrated Care System at NHS Dorset CCG


The National Physical Laboratory (NPL) was developing a consumer device to help those living with diabetes to detect the development of ulcers at an early stage.  They commissioned Evolving Communities Consultancy to help them explore the attitudes of potential consumers around device development for the early detection of diabetic foot ulcers.


“Somerset County Council and Somerset CCG are developing a new neighbourhood approach to health and care that aims to strengthen individual and community resilience and wellbeing, and help people stay independent as long as possible in their own home and community. The information and recommendations gathered (by Healthwatch Somerset) have provided us with valuable insights that will be used to help make changes across the whole health and care system to ensure that access to information and support is in the right time, place and proportionate to people’s needs.”

Strategic Manager of Commissioning, Adult Social Care at Somerset County Council

“When we decided to set up a User Advisory Group, we approached Evolving Communities because of their expertise in bringing independent scrutiny to health and social care services.  They created a brilliant team of professional and committed volunteers who, as the User Advisory Group, help us to evaluate what we currently do and to plan for the future.  Our services are currently rated ‘Outstanding’ by the Care Quality Commission, and the User Advisory Group helps us to ensure that they remain safe, effective, caring, responsive and well-led – the CQC’s five themes.”

Head of Community Partnerships at Dorothy House Hospice Care


“As the NHS Long Term Plan has an impact across the whole of health and social care services, we asked local people and communities and staff: ‘What matters to you?’  It was good to be able to work with Healthwatch Gloucestershire on this, as it gave an independent way for local people to engage with the question as well as the more traditional routes the CCG facilitated.”

Associate Director, Engagement & Experience at NHS Gloucestershire CCG

“Both councils would like to congratulate Healthwatch Dorset for the excellent work they have achieved in 2019/20.  Evolving Communities and the Healthwatch team can take great credit for helping to establish a new service delivery model for Dorset whilst maintaining the very important role of listening to people to influence decision making and to make positive change.”

Partnerships & Engagement Officer, Dorset Council




NPL Logo
NPL Logo

The Office for Statistics Regulation (OSR) commissioned Evolving Communities Consultancy to carry out stakeholder engagement to inform a systemic review of mental health statistics.  The aim was to ensure that national statistics relating to mental health in England meet the current and future needs of those who use them, including charities and the voluntary sector, universities, NHS professionals, Clinical Commissioning Groups, NHS Trusts, local authorities, and mental health service users.

“When you are going through a diagnosis or treatment for cancer, it’s so important to have the right support.  Your comments will be used to inform and support the evaluation of our pilot projects in West Dorset and Southampton, which aim to provide people with support in the community earlier in their cancer journey.”

Strategic Partnership Manager, Macmillan Cancer Support


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