JOB VACANCIES

Current vacancies at Evolving Communities

Complaints Review Panel Members

Volunteer role: 2-3 hours per quarter
Dorothy House Hospice Care, Winsley

About the opportunity

Dorothy House Hospice Care are committed to learning from complaints and changing their practice based on the feedback that they receive. They want to set up an independent complaints review panel to help them to do this.

About you

Are you passionate about process and about ensuring that health and care complaints are handled compassionately and effectively? Are you interested in helping Dorothy House to develop their handling process for concerns and complaints? Would you like the opportunity to be part of a new, independent review panel for Dorothy House?

If you have answered yes to these questions and have 2-3 hours spare every 3 months to help, then Evolving Communities would like to hear from you.

You will need to demonstrate an ability to discuss issues respectfully within a group, be impartial and objective and be able to differentiate between fact, opinions, views and wishes.

Experience of going through the NHS or social care complaints process would be useful but is not essential.

If you share our passion and vision, please get in touch and find out more about this role, or:

Download the information leaflet

Visit the project page

Download the Role Description and Personal Specification

For more information, contact our Research and Insight Team:
Telephone 01225 701851 or email research@evolvingcommunities.co.uk

Virtual Quality Improvement Panel Members

Volunteer role: Between January and March 2020
Dorothy House Hospice Care, Winsley

Help shape the future of Dorothy House services for people with a life-limiting illness
Join the virtual quality improvement panel and share your views from the comfort of your own home

Are you using or have you ever used any of the services provided by Dorothy House?

Can you spare a little time to help Dorothy House develop its plans for improvement, to benefit everyone who needs care and support in the future?

If so, we would like to hear from you.

What will you do?
Complete one or two online surveys and possibly a telephone interview each year, from the comfort of your own home.

When will you do it?
Between January and March 2020.  Your views will inform priorities for 2021.

Who are we looking for?
You can be a patient, family member or carer.  We want to hear from people who are currently using Dorothy House services and those who have used them in the past.

How can you apply?
Get in touch with Evolving Communities to find out more and to share your views.

Phone: 01225 701888

Email: research@evolvingcommunities.co.uk

Download the information leaflet

Visit the project page

01225 701851

info@evolvingcommunities.co.uk

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