Consultancy
We help national and regional health and social care providers review services from a patient, public, staff or stakeholder perspective, and identify practical solutions to improve the quality and effectiveness of care.
Our consultancy team are passionate and experienced specialists in stakeholder engagement, research, insight and communications, and they have expert knowledge of the health and social care system.
We support public, voluntary, and private sector service providers and commissioners, working on large-scale and smaller projects, at a national, regional and community level. We also support the work of our local Healthwatch teams and our Maternity and Neonatal Voices Partnerships.
Consultancy services
Stakeholder engagement and insight
Service evaluation and development
Community engagement and co-production
User advisory groups
Product development
Our approach
We understand the complex challenges faced by the health and social care system. Services need to adapt and evolve to meet people’s changing needs and the demand for new ways of delivering care. This includes a growing demand for some types of care, greater integration and flexibility of services, innovation in how care is delivered, and the drive towards prevention and increased community care and support.
We work with a broad range of health and social care organisations and service providers, communities, and stakeholder groups, at a national, regional and local level. This enables us to appreciate the diverse needs and expectations of those who use and deliver services, including patients, public, providers, and policy makers, and to present insightful evidence-based solutions to improve services.
We work collaboratively and ethically to provide high-quality, tailored support and an independent, objective viewpoint. Find out more about our approach.
Why work with us?
Specialist knowledge
We understand the health and social care system and the factors that affect service delivery and quality improvement.
Professional expertise
We are highly skilled and experienced in stakeholder engagement and service evaluation – we work with diverse communities, services, and subjects.
Excellent track record
We deliver impactful, evidence-based projects to inform strategic and operational decisions and developments across a broad range of health and social care services.
Well connected
We have networks and productive partnerships nationally and regionally. At a local level we are embedded in the community through our Healthwatch services and Maternity and Neonatal Voices Partnerships.
Tailored support, competitively priced
We design bespoke projects, competitively priced, to help organisations find the most effective ways to develop and improve services.
Empowering positive change
Our collaborative, objective, and ethical approach, empowers people to inform and influence positive change in health and social care services.
Case studies
Work with us
Do you need expert help with community engagement, service evaluation or co-production? Find out more about our approach and get in touch with our consultancy team to discuss your project.Â