We help national and regional health and social care providers review services from a patient, public, staff or stakeholder perspective, and identify practical solutions to improve the quality and effectiveness of care.
We understand the complex challenges faced by the health and social care system. Services need to adapt and evolve to meet people’s changing needs and the demand for new ways of delivering care. This includes a growing demand for some types of care, greater integration and flexibility of services, innovation in how care is delivered, and the drive towards prevention and increased community care and support.
We work with a broad range of health and social care organisations and service providers, communities, and stakeholder groups, at a national, regional and local level. This enables us to appreciate the diverse needs and expectations of those who use and deliver services, including patients, public, providers, and policy makers, and to present insightful evidence-based solutions to improve services.
We work collaboratively and ethically to provide high-quality, tailored support and an independent, objective viewpoint. Find out more about our approach.
Why work with us?
We understand the health and social care system and the factors that affect service delivery and quality improvement.
We are highly skilled and experienced in stakeholder engagement and service evaluation – we work with diverse communities, services, and subjects.
Excellent track record
We deliver impactful, evidence-based projects to inform strategic and operational decisions and developments across a broad range of health and social care services.
We have networks and productive partnerships nationally and regionally. At a local level we are embedded in the community through our Healthwatch teams.
Tailored support, competitively priced
We design bespoke projects, competitively priced, to help organisations find the most effective ways to develop and improve services.
Empowering positive change
Our collaborative, objective, and ethical approach, empowers people to inform and influence positive change in health and social care services.